Rescheduling & Cancellation Policy for Mental health with Kanishka
Rescheduling and cancellation cut off time is 12 hours prior to the timing of your session.
Sessions once started won’t be refunded a new session would have to be booked again.
If in any case you are not able to join I will wait for you for 15 mins after that the session will be considered a missed one.
you can always inform us prior to the session timing if you are going to be late by sending a WhatsApp message on +91-9919633331
If you're late the session will end at the time it was supposed to end.Timing of the session won't be extended.
No refund will be initiated if after the cancellation cut off time of 12 hours.
It might happen that your therapist might face some emergency as such he might have to cancel the session in that case either we will reschedule the session or I will initiate the refund.